Isn’t using a destination specialist a thing of the past? Actually—it’s more relevant than ever.

In today’s world, where we crave deeper connections, authentic experiences, and seamless journeys, working with a destination specialist is no longer a luxury. It’s a smart, meaningful, and time-saving decision. Especially in a country like Switzerland, where hidden gems abound and insider access makes all the difference, a local expert can take your trip from “beautiful” to unforgettable.

If you’re dreaming of an exclusive, tailor-made Swiss holiday—one that reflects your style, values, and desires—read on to discover why working with a Swiss destination specialist like Chantal & Max is the best choice for your next journey.

What Is a Destination Specialist?

A destination specialist is someone who not only lives in and deeply understands a specific country but is also connected to its people, culture, and rhythms. They combine first-hand local expertise with a passion for travel design, creating journeys that go beyond the ordinary.

At Chantal & Max, we’re not just planning trips. We’re crafting immersive experiences that tell a story—your story—set against the backdrop of Switzerland’s most breathtaking and hidden corners.

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1. Local Knowledge You Can’t Google

Sure, you can find top attractions online. But you can’t Google genuine access.

We travel constantly across Switzerland—staying in the hotels, meeting with guides and chefs, scouting out new experiences—so that we can give you real, unbiased, and current advice.

Want to avoid crowds in Zermatt? Sleep in a chalet run by a fourth-generation family? Dine in a mountaintop restaurant only locals know? That’s where we come in—with knowledge no algorithm can match.

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2. Access to “Un-Googleable” Experiences

The real value of a destination specialist? Connections.

Through years of building trust, we’ve developed a close-knit network of guides, artisans, hoteliers, and local families who open their doors exclusively to our guests. Whether it’s meeting a cheesemaker in his alpine hut, learning the art of traditional Swiss paper-cutting, or sharing fondue in a private vineyard—you’ll be welcomed not as a tourist, but as a friend.

We test everything ourselves, ensuring not only the quality but the personal warmth of every host you’ll meet.

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3. Precision, Peace of Mind… and Your Time Back

And that also goes for hotels actually. We make a point of visiting and experiencing all of the hotels we work with to make sure that they are at the standard that you deserve. Why do we drive sometimes up to five hours just to see a hotel? Because the devil is in the detail. We can’t tell you how many times we’ve been misled by a hotel website in the past (in good and in bad), so now we just go and see for ourselves (and in return, for yourself too!) Not only do we check the standards of potential partners and get a feeling of the place to be able to advise you based on what you’re looking for, but we also establish a direct contact with the team on the ground, the very same that will be welcoming you!

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4. Custom Travel Design That Reflects You

No two travelers are the same—so no two of our trips are, either.

Before we design anything, we take time to get to know you. What brings you joy? What are your “musts” and your “no-thanks”? Do you dream of scenic train rides, slow travel, adrenaline adventures, or spa indulgence? Then we use our creativity and on-the-ground knowledge to craft a journey that feels like it was meant for you all along.

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5. Your Local Friend and On-The-Ground Support

Think of us as your Swiss friends with a luxury Rolodex.

Before your trip, we handle every detail. During your trip, we’re nearby and ready to help—whether it’s adjusting plans due to weather, recommending a last-minute dinner spot, or simply sharing a smile over coffee.

And because we truly connect with our guests, we often meet in person—sometimes for a fondue in a hidden mountain spot, a private guided tour, or even just a drink to say “Welcome to Switzerland.”

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‍Why Work with Chantal & Max?

We’re not a call center. We’re a boutique team with hospitality backgrounds, Swiss roots, and a passion for creating life-changing journeys for a select few guests each year. We limit the number of trips we design to guarantee the highest level of detail, care, and creativity. Every experience is personal. Every connection is real. Every moment is curated with love.

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Ready to Discover Switzerland Differently?

If you’re craving a Swiss journey that feels effortless, inspiring, and entirely your own—we’re here to help. Let’s start crafting your custom itinerary. Get in touch with us here. From alpine adventures to heartfelt local encounters, we’ll show you a side of Switzerland that only the insiders know.

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Yours,

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Chantal & Max